General Disclaimer
The services provided by Dashaina & Co. are intended for personal development, self-discovery, and coaching purposes only. The coaching sessions are not designed to diagnose, treat, or cure any medical, psychological, or emotional conditions. The coaching provided is not intended as a substitute for therapy, counseling, legal, or financial advice. Results from coaching may vary, and there is no guarantee that clients will achieve specific results.
Client Responsibility
As a client, you are responsible for your own decisions and actions throughout the coaching process. Coaching is a collaborative process that requires your active participation. While guidance and support will be provided, the responsibility for decisions and outcomes rests solely with the client. By engaging in coaching, you agree to take full responsibility for your personal actions, thoughts, and the outcomes that result from the coaching process.
Confidentiality
All information shared by clients during coaching sessions will be treated as confidential. Personal information will not be shared with third parties without your consent unless required by law (e.g., in cases of imminent harm or legal proceedings).
However, coaching sessions and discussions may be recorded for internal purposes, and you will be notified if this occurs. Clients’ information will be handled in accordance with privacy laws and our privacy policy.
Payment, Refund and Cancellation Policy
Payments for coaching services are required in full before sessions are scheduled. By booking a session, clients agree to the following payment terms:
Refunds:
Due to the nature of coaching services, no refunds will be provided once a session or package has been purchased.
Rescheduling:
If you need to reschedule a session, I am happy to accommodate one reschedule per session. Rescheduling is allowed only if requested within the following timeframes:
- Monthly Packages: You must cancel or reschedule at least 24 hours in advance of the scheduled session.
- Single Sessions: You must cancel or reschedule at least 30 minutes prior to the scheduled time.
Cancellation Policy:
- Cancellations made after the above time limits will result in the full session fee being charged.
- If cancellation or rescheduling is due to circumstances on my end (e.g., illness or scheduling conflict), I will offer an alternative time at no additional charge.
No Rollovers:
- Minutes from individual sessions or packages do not roll over to future sessions. All coaching sessions must be used within the designated timeframe of the package.
Disconnected Calls:
- If we are disconnected during the call, due to the client, I will wait for up to 15 minutes for reconnection. After 15 minutes, the session time will be considered forfeit and cannot be rescheduled or refunded.
Emergency Cancellations:
- If I have to cancel or disconnect a call due to a personal emergency, I will provide the client with the remaining minutes in a future session at no additional charge.
Right of Refusal:
I reserve the right to refuse service to any client at any time. This may include situations where I believe the coaching process is not beneficial for the client or if the client fails to adhere to the terms and conditions set forth.
Limitation of Liability
While every effort will be made to assist clients in their personal growth, Dashaina & Co. assumes no liability for any damages, losses, or negative outcomes that may result from the coaching process. Coaching is intended as a supportive tool for self-development, but results cannot be guaranteed. The client understands and accepts the risks involved in the coaching process.
Testimonials and Case Studies
Testimonials shared on this website represent the personal experiences of clients. Individual results may vary. The results and experiences shared by others may not be typical, and no specific outcomes are guaranteed from participating in coaching sessions.
Acknowledgment of Terms
By scheduling a session with Dashaina & Co., you acknowledge and agree to the terms outlined in this disclaimer. If you have any questions or concerns regarding these terms, please contact us before booking your session.